Reloved Again – Sell With Us

Reloved Again takes all the effort and stress out of selling your cherished clothes and accessories.

We photograph, list, interact with buyers, sell and send so that you don’t have to!

Every seller is important to us.

We charge a flat fee of 40%.

Please note that there is a minimum commission charge of £15 per item.

What should you send us?  We specialize in re-selling well known brands and labels and we accept clothes, handbags, shoes, scarves, sunglasses, watches and jewelry.

All brands and labels must be authentic.  Prices tend to be higher with the original authenticity card or proof of purchase but it is not a barrier to us selling your item.

If you want to see what brands we excel in selling, please check out our website.

STEP 1:

Contact us at sellwithus@relovedagain.com with a brief description of what you would like to sell and how many pieces you have.  Alternatively, please give us a ring on 07464 153 695.

Please bear in mind that there is a minimum commission charge of £15 per item.

We aim to reply to you as quickly as possible, but within a maximum of 2 working days.

Send your items to Reloved Again, PO Box 72539, London, SW3 9FL.

STEP 2:

If you are in London and you have a number of valuable items we will be able to arrange a free collection from your home or place of work.  If you have a smaller number of high-value items we may also be able to offer free collection, please contact us to discuss.

In all other cases, we will ask you to send to us at Reloved Again, PO Box 72539, London, SW3 9FL.  For all UK, Republic of Ireland, or overseas sellers: please send us your items using a ‘Signed For’ service.

If your items require dry cleaning or repairing we will always email you to let you know in advance.  The cost of any cleaning or repairs will be listed and deducted from the money you receive.

STEP 3:

Once we receive your items we will log them and send you a list of all the items with a recommended sale price.  All items are valued and authenticated by our in house experts and are priced accurately and commercially.  We don’t want your items sitting unsold month after month at an artificially high price but we also want to achieve the best possible price for you, in as quick a timeframe as possible.

We reserve the right to sell clothes at the correct seasonal time.  If we feel the current season is not suitable for an item of yours then we will email you to let you know and can either return the item (at your cost of postage) or wait for the item to be listed.

If a listed item hasn’t sold within 30 days, we will contact you to see if you agree to a price reduction or if you would like the item to be returned to you free of charge.  Alternatively, at any time you may also decide to donate the item to our company charity, which is currently the British Red Cross.

In the event that you are not happy with the price we place on your item/s, we can offer to arrange return of your items (at your cost) or an option to donate to our company charity.  The same applies to any item we value below £20.  It really is worth checking out the shop before you send us any items to get a feel for the price points.

If you want to remove an item for sale then we will return the item to you, however, the cost of postage will be deducted from any balance outstanding to you.

We will send you cleared funds on the first working day of each month.  However, please note that there is a legally binding buyer returns policy of 14 days from receipt of goods, therefore we will send you any cleared funds from items sold from the middle of the previous month to the middle of the month before that. For example, on the 1st working day of May you will be paid for anything sold mid-March to mid-April.  We will also email you a full breakdown of what has sold, what remains outstanding and any deductions.

We can pay you by bank transfer or PayPal, whichever you prefer.

Please see our full T’s & C’s for more details.